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Terms of Service

Last Updated: December 2025

Welcome to Nutricity AU (“Nutricity AU”, “we”, “our”, or “us”).

These Terms of Service govern your access to and use of nutricityaustralia.com and any related services (collectively referred to as the “Website”). By visiting, browsing, or purchasing from our Website, you agree to comply with these Terms.

If you do not agree, please discontinue use of the Website.

1. About Nutricity AU

Nutricity AU operates an online platform offering a curated selection of health, wellness, and nutritional supplement products across Australia.

These Terms apply to all users of the Website, including visitors, customers, and account holders.

You must be at least 18 years of age to use this Website or make purchases.

We may update these Terms from time to time. Continued use of the Website after updates constitutes your acceptance of the revised Terms.

2. Agreement to Policies

By using our Website or placing an order, you also agree to our related policies, including:

  • Privacy Policy
  • Cookies Policy
  • Refund & Return Policy

These policies form part of these Terms.

3. Acceptable Use

When using nutricityaustralia.com, you agree to:

  • Use the Website only for lawful purposes
  • Provide accurate and up-to-date information when placing orders
  • Avoid fraudulent, misleading, or abusive activity
  • Not interfere with the Website’s operation, security, or performance

We reserve the right to restrict or terminate access if misuse or violations occur.

4. Product Information & Disclaimer

All information provided on this Website is intended for general informational purposes only.

Our products are not intended to diagnose, treat, cure, or prevent any disease, in line with Australian regulations.

You should consult a qualified healthcare professional before using supplements, especially if you:

  • Are pregnant or breastfeeding
  • Have an existing medical condition
  • Are taking medications

Nutricity AU is not responsible for any adverse effects resulting from improper use or failure to follow product directions.

5. Orders, Pricing & Payments

  • All prices are listed in Australian Dollars (AUD) unless otherwise stated
  • Prices and product availability may change without notice
  • Placing an order represents an offer to purchase, which is accepted once the order is confirmed and dispatched

We reserve the right to cancel or refuse orders due to:

  • Stock limitations
  • Pricing errors
  • Suspected fraudulent activity

Payments are processed securely via trusted payment providers.

6. Shipping & Delivery

Orders are fulfilled in accordance with our Shipping & Delivery Policy.

Delivery timelines may vary depending on:

  • Your location within Australia
  • Courier service delays
  • External factors such as weather or logistics disruptions

We are not responsible for delays outside our reasonable control.

7. Returns & Refunds

Returns and refunds are handled in accordance with our Refund & Return Policy.

Due to the nature of health supplements, items may not be eligible for return once opened, unless required under Australian Consumer Law (ACL).

8. Intellectual Property

All content on this Website — including text, images, branding, logos, and graphics — is owned by Nutricity AU or its licensors.

You may not copy, reproduce, or distribute any content without prior written permission.

9. External Links

Our Website may include links to third-party websites for convenience.

We do not control or take responsibility for:

  • Third-party content or accuracy
  • Privacy practices
  • External policies or services

Accessing such websites is at your own risk.

10. Privacy & Cookies

Your use of our Website is also governed by our Privacy Policy and Cookies Policy.

By continuing to browse or use our services, you consent to how we collect and use your information as outlined in those policies.

11. Limitation of Liability

To the extent permitted by Australian law, Nutricity AU will not be liable for:

  • Indirect or consequential damages
  • Loss of income, profits, or data
  • Issues arising from misuse of products
  • Unauthorised access to your account
  • Delays caused by third parties or external factors

Nothing in these Terms limits your rights under Australian Consumer Law.

Our total liability for any claim is limited to the amount paid for the product in question.

12. Governing Law

These Terms are governed by the laws of Australia.

Any disputes will be subject to the jurisdiction of Australian courts.

13. Contact Details

If you have any questions regarding these Terms or your order, please contact us:

📧 Email: [email protected]

🌐 Website: https://nutricityaustralia.com

⏱ Response Time: 24–48 business hours